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Next Door

Gisborne Mortgage Broker – Home Loans, Refinancing & First Home Buyers

Get a Better Mortgage Deal in Gisborne

Access to Multiple Lenders

We discuss your financial goals and match your needs to competitive loans from a wide panel of lenders.

Simple, Fast Home Loan Process

Fast Approvals

We complete your paperwork and keep the process moving so you can focus on your property goals.

Mortgage Advice That Saves You Money

We Negotiate Better Rates

We give you access to lenders with special offers and discount interest rates where available.

Why Choose Next Door Mortgage & Insurance

Local Gisborne Experts

Your personal adviser is based in Gisborne and works for you—not the lender.

Disclosure statement

16/07/25 [v8]

Our company

Next Door (FSP1005090, trading as Next Door) is a Financial Advice Provider licensed and regulated by the Financial Markets Authority to provide financial advice. You can search our registration on the Financial Service Providers Register.

Our duties and obligations to you

Next Door and our advisers have duties under the Financial Markets Conduct Act 2013. We: give priority to your interests; exercise care, diligence and skill; meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services; and meet standards of ethical behaviour, conduct and client care set by that Code.

Our services

Our advisers will help you choose a loan that matches your financial situation, goals and aspirations from our panel of lenders, and help you obtain an approval.

Our lenders

We provide financial advice about mortgages from: ASB, BNZ, ANZ, Westpac, Kiwibank, SBS, Co-operative Bank, Pepper Money, Bank of China, Avanti, Heartland, First Mortgage Trust, AIA, Liberty. We can also assist with mortgages that include a YouOwn (shared ownership) component.

Our fees and costs

Next Door does not charge clients fees, expenses or any other amount for the financial advice we provide. You will not be invoiced or asked to pay any fees to us. Some non-bank lenders add a broker fee to their loans; commercial loans may also incur a broker fee from the lender.

Our commissions

Next Door is paid commission from our lenders. Commission is in the form of an upfront payment and some institutions provide ongoing commission (monthly or quarterly), calculated as a percentage of the loan. The upfront payment is for providing mortgage advice; ongoing commission is for continued service. Upfront commission typically ranges from 0.5% to 0.85% of the loan amount depending on the lender; the rate will be confirmed in your Statement of Advice. We follow an advice process so our recommendations are made appropriately based on your goals and circumstances.

Conflicts of interest

We follow an advice process so our recommendations are based on your individual goals and circumstances. We complete registers of conflicts of interest and any gifts and incentives we receive.

Reliability history

There have been no Professional Indemnity insurance or negligence claims, disputes resolution actions, or disciplinary actions brought against us.

If you have a complaint

If you are not satisfied with our service or financial advice, please tell us as soon as possible. Call 0800 562 010, email francine@nextdoor.kiwi, or write to 71 Lowe Street, Gisborne 4010. We will consider your complaint and aim to resolve it; we acknowledge within two business days and aim to resolve within 10 working days. If we cannot agree, you can contact Financial Services Complaints Limited (FSCL): 0800 347 257, complaints@fscl.org.nz, Level 4, Sybase House, 101 Lambton Quay, Wellington 6011. Complaints should be raised with FSCL within three months of receiving Next Door's decision letter.

Regulatory and dispute resolution

Contact us

Next Door FSP1005090 is the Financial Advice Provider. 0800 562 010, info@nextdoor.kiwi, 71 Lowe Street, Gisborne 4010.